Placed an order and would like an easy return or exchange?

Visit our automated returns centre for all the details you'll need. 

Visit Returns Centre

No Reason is needed to be given a refund or exchange

Returns Policy

You have 45 days to return your item.

Return the address label provided at your nearest post office or arrange for collection to delivery address stated below.

When exchanging, we will refund the delivery cost up to £15 Internationally and £6.60 Domestic.

Any problems?

Contact us at
Bodybuilder with shirt for our clearance sale

Just return your unworn item(s) in a resaleable condition, in the original packaging, within 45 days of delivery. Please note, unfortunately, we cannot offer you a refund, exchange or postage reimbursement after this period. To complete your return, we require a receipt or proof of purchase and matching invoice to be included in your parcel when you send it back.

Using the return label given to you, please go to your local post office and arrange postage to the stated address in the item's original packaging. The cost of returning the item will be returned to you in conjunction with our Refund Policy Terms.

You can insure the parcel for its RRP but that is up to your own discretion. Please note, we will not issue refunds on parcels that are lost and it is under the sender's discretion to ensure the parcel arrives back to us safely.

If you have any problems with your order or want to make a return, please contact us at

No reason is needed to be given a refund or exchange. 

Please return your items to:

Oxcloth Ltd

Unit 35

Chancerygate Business Centre

Milton keynes



We are not responsible for covering any customs charges that may be incurred and recommend that you take discretion of these charges when sending your parcels from abroad. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary. You should consider using a trackable shipping service or purchasing shipping insurance. We are not responsible for any missing items or parcels. 

Once your return is received and inspected, we will send you an email to let you know we received your returned item, notifying you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be refunded to the original method of payment.

If you believe the carrier has lost your parcel please contact us at and we will look to resolve the issue as quickly as possible.

We can take no responsibility of lost orders if using an untracked delivery service or incorrect/unoccupied address. 

We suggest checking with neighbours or colleagues when applicable. 

If you haven’t received a refund yet, we recommend you check your bank account, credit card company and then your bank to check the status of your refund, as sometimes these providers can often experience delays in processing payments. 

If you’ve done all of this and you still have not received your refund, please contact us at 

We will happily exchange any unsuitable items, providing they are unworn and in a resalable condition, returned in the original packaging within 45 days of delivery. Postage will be refunded to you*.

Please write on the invoice or send us an email with your exchange request to and send your item to:

Oxcloth Ltd

Unit 35

Chancerygate Business Centre

Milton Keynes



Non-returnable items:

Gift Cards

No Proof of Purchase

Damaged or clearly worn garments

Late Returns

Discontinued items or discounted special offer items